FAQ

What’s this all about?

Vaieel is a collection of unique and colorful creations by Joe Dawson Jr., an artist based in Chicago. In the shop you’ll find a range of artwork, home decor, accessories, stationery, stickers and more.


When will my order ship?

Most of the items are print-on-demand. After placing your order it should ship out within a week. Some products may take a little longer during busy shopping seasons. Once your order ships you’ll receive an email with a tracking number for the package.

A couple items like stationery and stickers will not include a tracking number since they are sent in a stamped envelope.


Do you ship to my country?

Most likely! Items can ship to almost every country on the planet, although there are some countries with shipping restrictions (Cuba, Iran, Crimea, Syria and North Korea).


Returns and Exchanges

Returns and exchanges are available within 15 days of delivery. If you would like to return or exchange for another product send a note to hi@vaieel.com


Social media?

Follow and tag @vaieel on Facebook, Instagram and Twitter.


I have a shop. Can I purchase at wholesale?

Absolutely! Send an email to hi@vaieel.com to get the ball rolling.


What is your Privacy Policy?

Your information is only used to process order transactions through Stripe. Read more about the Privacy Policy.


Any other questions?

If you have any other questions not answered above, please send an email to hi@vaieel.com